Cloud Engineer

🚨 Hiring: Senior Genesys Cloud Engineer (CX & Routing) – Contract-to-Hire | Multiple Locations | W2 Only 🚨

Are you an experienced Genesys Cloud CX Engineer with expertise in Architect, Call Flow Development, Routing Strategies, and Data Actions?

Techstra Solutions is looking for a Senior Genesys Cloud Engineer to join a leading Financial Services client and help design next-generation omnichannel customer experience solutions.

📍 Locations:
• Pittsburgh, PA
• Dallas, TX
• Cleveland, OH
• Denver, CO
• Birmingham, AL
💼 Employment Type: Contract-to-Hire (W2)

✅ Required Skills:
✔ 5+ years of Genesys Cloud CX experience
✔ Genesys Cloud Architect
✔ Complex Call Flow Development
✔ Contact Center Routing Strategies
✔ Genesys Cloud Data Actions
✔ REST API Integrations
✔ Genesys Cloud CX as Code
✔ CI/CD Pipelines
✔ Agile/Scrum
✔ Banking or Financial Services experience preferred
✔ Genesys Cloud Certification is a plus

❌ Note: This is not a Java Developer role.